Publix Super Market at Smyrna Crossing is a clean and nice store, noted for being less busy than other locations. Customers praise the good customer service, with friendly and helpful employees who interact with people and will walk shoppers to items. The store maintains high standards of cleanliness and is never seen dirty. While some find it pricey, BOGO deals are appreciated. The deli staff is commended for going above and beyond to accommodate customers. The pharmacy staff is personally attentive. The recent addition of self-checkout, though experiencing some glitches, was a surprising change for this reliably pleasant shopping destination.