The Home Depot in Cordele, GA is a large and well-stocked store that offers a variety of tools, appliances, outdoor furniture, and building materials for local residents. The store has a friendly atmosphere, and some employees, like Kelly and Matt, are praised for their helpfulness and care in assisting customers. Kelly provides excellent customer service, making shopping a pleasant experience. Matt from the garden department is recognized for going above and beyond by helping customers with leveling ground, drainage, and safety solutions, showing genuine concern for customer needs. However, the store faces issues with customer service quality overall, as some reviews mention a lack of knowledgeable staff and insufficient assistance due to fewer employees. There are also complaints about price matching policies, with some customers feeling that the store does not honor promises to match online or competitors' prices. Despite these concerns, many customers appreciate the store's selection and helpful employees, making it a useful location for home improvement needs.
Matt was very knowledgeable and had wonderful customer service skills and was so very helpful he made our shopping experience wonderful and we will be back because of him!
March 2024
I got what I came for with no line to fight with.??
February 2024
There's another HD close to us but we prefer to shop at this one. Organized, clean and easier to shop.
