Metro by T-Mobile has friendly and knowledgeable staff who speak English and Spanish. Customers appreciate the new team members for being kind and professional. Employees take their time to address issues with patience and effectiveness, providing great customer service. The staff is praised for their professionalism and friendliness, making for a positive experience. However, some note that the store can be hot, suggesting a need for better air conditioning. Overall, the team is highly valued for their helpful and courteous service.
The new people that work here are the best I definitely like them better than the people that used to work here. They speak English and Spanish and they are very kind
April 2023
I need to praise Alex on his ability to solve my issue so patiently and effectively. I was extremely impressed with his professionalism. The other employee present on shift were also very kind.
November 2022
Most knowledgeable out of the metro stores I've been to. We travel to this store from Hiawassee.