AT&T Store in Covington offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service. Customers have praised the store's friendly, helpful, and professional staff. Burgundie was described as extremely helpful and thorough in explaining the available offers. Nate, a senior customer service representative, was praised for his patience and assistance in helping a senior citizen transition to a new phone. Heidi also received positive feedback for her help with a minor issue. Overall, the AT&T Store in Covington is known for its excellent customer service. Customers have reported a pleasant and efficient experience, with one describing it as "awesome" and another expressing complete satisfaction with the service provided.
I’m really satisfied with the service I received. I was in and out in about 15 minutes. Thanks again for solving the issue.
March 2024
Great Service and knowledgeable and friendly I recommend them also with Seniors who have new phones
January 2024
Burgundie was extremely friendly, helpful and professional; I was very pleased with the offers available, and everything was explained thoroughly. The process was handled efficiently and I received a great deal. Happy to return to this store for my AT&T needs.
