Truist provides good customer service with nice and professional employees who handle banking needs quickly and efficiently. Many customers report having no problems with the bank itself and find the service to be great, with specific staff members noted for being awesome and doing their best to help. However, significant issues are noted with the location's logistics. The parking lot is described as a disaster with a difficult one-way entrance and exit, often causing delays when leaving. The drive-up teller line is also very slow, leaving customers stuck, and the overall wait times inside can be so long that some people leave without being helped.
This location is horrible and has no customer service or care for there clients. 2 women doing nothing sitting behind desk looking at phone while 1 working counter and 1 drive thru and 6 people standing in line . That make no sense and disrespectful to there clients
April 2026
Very pleasant females work here makes for a nice day
February 2026
New staff very good and friendly We are so happy we’ve been customer for this location since 2001
Specialties: Online Banking, Financial Planning, Checking Accounts, Business Checking Accounts, Business Loans, Business Credit Cards, Savings Accounts, Personal Loans, Home Equity Lines of Credit, Credit Cards, Mortgages
