The Customer Service is awful, and I feel because of my color and the way I was dressed they didn't think to acknowledge me. All I needed was another card bc my bank card was compromised due to fraud. I will NEVER come to this bank again. Although, Erika Hughes was very helpful and polite.
July 2017
First class service from day 1! Staff members are awesome, friendly, and very knowledgeable. I banked with Chase for over a decade and they cannot come close to the service I always get when I call or walk in.. Bought my first home with them. Cher Jeffries is the best!