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January 2025 by Andrea Harper
No notice when not opening
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November 2024 by Celio Uniao
Always slow and not enough tellers. Right now there are 8 people in line with 1 teller for the inside and 1 for the drive thru! Absolutely unacceptable!!!!
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November 2024 by Jasmine “Le'Alchemist” B.
These ladies made no flaws in serving a customer 👌 they made sure to handle me as a non customer professionally and was sure to help me quickly and efficiently with my banking needs .
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September 2024 by Carlton
If I could give a negative star I definitely would. Worse bank ever!!! Terrible Customer Service.
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September 2024 by Carlton Mathis
NOT THE BANK FOR SENIORS - Management and staff are taking advantage of senior citizens. BEWARE - check up on your parents. The fees are ridiculous and very poor customer service.
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September 2024 by Sarah Breeden
Tried to open a new account. Office is so FULL of people and every chair full. Two people working on new accounts etc and only two running transactions as well. After 20mins one of the new accounts people just decided that the room full of customers didn’t matter she had to go to lunch. I won’t be opening an account with Truist. Oh and the parking lot is so backwards I waited 10 mins to get out because of the drive thru line blocking the parking spaces. WORST BANK EXPERIENCE EVER
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September 2024 by Yolanda Brathwaite
Prital needs lessons in customer service
Super rude for no reason.
She called me up and made me stand there while she and another associate discussed family stuff I was shocked by the carelessness. Will not be returning.
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July 2024 by CJ Bethea
Terrible customer experience. I have no energy to describe all the times.
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February 2024 by Lisa Scheaffer
No where to park. Over 20 people in the car line & inside. Took me over an hour to casha check. Only 2 Bank Tellers working.
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February 2024 by Aaron Thaxton
Very rude and unprofessional
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February 2024 by S S
my debit card got stolen years ago! they blocked it and gave me a new one, you would think is was the end of it, nope!
on 6/27/2023 someone used the card ,and charged $$$ at Urban air /a trampoline park in GA not even a text alert was done , I called the fraud line it was a complete mess with foreigners, went to the bank and they could not explained why the heck a card that was supposed to be destroyed, blocked ,gone, would be used and money withdrawn, do you know what they said? even though cards are blocked when they are stolen they are still link to the account! meaning security is a joke!. took my business somewhere else. Security is a high risk with this bank/after they change from BBt to Truist.
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February 2024 by Octavia Brown
Fast and courteous
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February 2024 by Outlander Photography
Ended up closing the account due to customer service issues to numerous to list here. What a hassle. Run away.
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January 2024 by Quadrianna Johnson
So far pretty good I haven’t had a problem with this particular bank yet. Everyone was nice and customer service was great.
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December 2023 by Cheryl Kinsey
The ATM continues to be an issue with deposits and eats the debit card… 2nd cardSuch a an inconvenience to lose your card and the branch is closed
