“I've been renting for over 25 years from Enterprise and have never been disappointed. I already knew that when dealing with the stand alone locations there is always a chance that they will not have enough inventory for the demand. I had to wait a few hrs beyond my reservation time but I was ok with it since I was not on a time crunch. Lauren made it a pleasant experience because despite ask the chaos with customers complaining she still managed to stay calm and professional. I definitely don't blame the employees... it's a corporate issue for sure. My only suggestion is that enterprise upgrade there system and also make sure that these locations that are getting slammed have the ample amount of inventory at all times. That would solve the issue.”
“I’ve always preferred Enterprise. As a Veteran, I truly appreciate the discounts and perks they offer—it makes a difference. Renting with them has consistently been simple and hassle-free.
Since I started renting vehicles, Enterprise has been my go-to. I’ve only had one issue due to a miscommunication before pickup, but it didn’t outweigh the many positive experiences I’ve had. If anything, it helped me learn exactly what questions to ask to ensure everything is clear moving forward.
Pickup is always smooth with little to no wait, and drop-off is just as easy. I’ve never had a bad vehicle, and the customer service has been consistently strong no matter the location. Even during that one situation, the service remained professional, despite me having to use another company.
Overall, Enterprise continues to come out on top for me every time.”
“Great customer service from Craig! He handled my rental and a few others while I was waiting in the office, with amazing energy and complete diligence! I had few hiccups with my card hold due to fraud alerts but Craig remained calm and assured me that these things happen all the time but kept the energy cool and calm the entire time! I appreciated his pleasant tone and cool attitude! The truck we rented for a family trip to Tennessee was a smooth ride with the feel of luxury due to the interior being leather and fully loaded!
Thanks again Craig and the Avis team at the Conyers GA location!”
“Mrs.Kimberly was very knowledgeable about the storage spaces. She is a very kind person and I really appreciate her and how she answered all my questions. So thank you Kimberly”