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December 2022 by Tiffany Jordan
The Customer Service is awful, and I feel because of my color and the way I was dressed they didn't think to acknowledge me. All I needed was another card bc my bank card was compromised due to fraud. I will NEVER come to this bank again. Although, Erika Hughes was very helpful and polite.
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October 2022 by james lowry
It took to long the never recognize the checks
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June 2022 by ty b
Always call local customer branch. Switch board has really nasty attitude.
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August 2021 by Charlotte Michelle
the outdated log in issues have been a major problem for me (since day one 2012-2021) as a busy parent with smart phones always locking in my passwords...thsi site makes it impossible IMPOSSIBLE NO OPTIONS NO PLAN B to see your banking infor this is a HORRIBLE FACTOR when the bank is ALSO CLOSED 2 out of 7 days a week- they are fine, but they IGNORE THE NEED TO IMPROVE
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February 2021 by Kimberly M Lehrer
Friendly and informative staff. Building was clean.
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September 2019 by Sheila Sure
Finally an honest and helpful Bank. Very Friendly People. Anything at all suspicious in your account and they are on the phone to you in person checking with you about it. The last three banks I'd cannot be talked about except using four-letter words. Yuk! Loooooove my local Pinnacle. But do wish they had branches ALL over the United States, sigh. tHAT is their only flaw!
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September 2019 by David H
Everyone is very helpful and teach a old lady new ways
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September 2019 by ATHEER AL SAEDI
Cool bank
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October 2018 by Howard Gaddy
Great staff and service. Always very helpful. Highly recommend.
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October 2018 by Matt Kerlin
Ms. Erika is always willing and
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November 2017 by dan griffin
Do not overdraw your account very very high fees $30 overdraft fee plus $25 every six days until you make your next deposit
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October 2017 by Jr
Good bank.
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July 2017 by Ethon Cleare
First class service from day 1! Staff members are awesome, friendly, and very knowledgeable. I banked with Chase for over a decade and they cannot come close to the service I always get when I call or walk in.. Bought my first home with them. Cher Jeffries is the best!
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August 2016 by Christopher Stegall
Alway something wrong with my balance every time I pay out my "over dues" I always end up with more,...
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July 2016 by Jered Clarke
Cant ever get any one on the phone.
