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February 2024 by Debra Gray
Visited this bank to update some info, Erron James Maxey was absolutely professional, kind, attentive and patient. He's a GEM at his Job! I give him 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. We need more of him in this world.
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January 2024 by Addie Bales
Erron was extremely kind and helpful with opening a joint account. He answered all of our questions and was also great to chat with during the process.
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January 2024 by Francisco Lemus
Very bad, for me the worst bank in the USA
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November 2023 by Tonya D Mcfarlin
Surprisingly the employees and the branch are great, I enjoyed watching how personal they were
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October 2023 by Melissa Williams
Had a great experience with 2 ladies there. They was the first 2 office when you come in the front door on the right hand side, them 2 ladies was fast about what I needed done. Thank you so much for making it easy for me to do the business I needed to do.
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September 2023 by Lenny
We have a checking account at this bank, and one at regions. We are about to close our account here and just use regions. I've never had so many issues and people stealing my money ever at any bank as much as this one. Then sometimes they don't give it back after it's been stolen. Total customer diss
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September 2023 by Gina Hall
Only gave 1 star because 0 isn’t an option. We showed up at 4:30 to open an account. Their hours say 5pm but the associate let me know that they don’t actually do any work after 4pm and that we would have to come another day. I know how many times I’ve had to stay late at work in my life and my husband as well because we are wrapping up with a customer in the customer service business. Poor service and false advertising. Need to change the hours on the website and the door if you don’t actually serve people after 4pm. Literally not one other customer in the entire bank. 5+ employees sitting around straightening their pens and whatnot. I’m sure a higher up would be interested to know that my money was turned away during business hours.
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September 2023 by Valerie Tobin-Printis
I just came here to open a new account and literally Alisia is very rude and unprofessional and literally is making me second guess wanting to do business with Wells Fargo
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May 2023 by Rebecca Wikel
This place is very poorly run. People standing in line for over 5 minutes with no help.
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April 2023 by Mark Threlkeld
Great bank with excellent customer service. The employees are always fast no matter how crowded it is.
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September 2022 by Dana Klest
Signage difficult to see from Hwy 142. But drive through ATM depository was working with no line.
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August 2022 by April Bacorn
I always have issues at this branch. Under staffed, can be rude and very unhelpful. I will try to never come to this location again. It use to be good.
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August 2022 by Brooke Bettner
Absolutely awful service. Under-informed and non-helpful staff, crawling with roaches that staff step on and don’t pick up, employees make no attempt at advising or assisting with situations, and every employee has to refer to a higher-up for guidance on the most minute of issues due to the lack of education so common throughout this branch. Go to the Monroe location. I’m severely disappointed with the time I wasted and lack of respect or help I received.
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July 2022 by Cara Swift
I will never make an account with wells fargo again. They let fraud happen to my account and still trying to blame me for it. I think i will be filling a lawsuit against them. The same day i reported my card lost they let a fake check go into my account and now trying to put on my record I do fraud.
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March 2022 by Kermit Rodriguez
Why do they have " costumer service " when no one can help you. They are holding my money because they can’t find the account from which the check came from. I did the home work for them and found out that the funds where already in Wells Fargo possession and they still won’t give me my money. Oh by the way it’s not a one or two day hold. It is for 10 days.
