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“It is evident that Mr. Tim Holt understands the value of customer service. There was a mistake made by one of the staff members and Home Depot took ownership of the situation and made it right. Mr. Holt leads an awesome team of people.”
“This is to recognize Adele Henderson at the Franklin location. When my wife and I first entered this store, Ms. Henderson, at her desk, looked up, greeted us, asked if we needed any assistance, got up, came to us and welcomed us. After explaining why we came in, she took us around the store explaining different plumbing fixtures, listened to our thoughts and questions and gave sound advice on the product, all the while taking notes.
Ms. Henderson certainly was the model customer service rep, the example all customer service reps should emulate. After visiting other plumbing stores, we shall look no further and will not do business with anyone other than Adele Henderson. Well done!”
“Visited store multiple times and staff were helpful and helped me with the returns. Store is bit small compared to other stores I have visited. Few items I was looking for are not available here but they were available in near by stores.”
“This is not our normal Home Depot, but maybe it should be. A young lady in the aisles helped us find the cleaning supplies as they are not in the same location at the home depot we frequent. In checking out, Denise was very friendly and helped us to check out. The experience here was very good.”
Appliances
Appliances
Appliances
Appliances
Appliances
“We have gotten several appliances from Leo. Very happy with all of them! Excellent communication and customer service! A rare value these days.
We sure do appreciate him & the staff!
Our new dryer stopped working. Leo came out himself, within 24 hours and diagnosed our clogged air vent!!!
Nothing wrong with the dryer.
However, if we had kept running our old dryer, it could have been devasting! The new ones have automatic shut off. Thank God for divine timing ‼”