Terribly rude lady refused to cash my mother's government check after my mother offered to pay any fees needed. Note to Citizen's Bank: train your employees to be friendly and professional, so they won't be nasty like the lady my mother encountered.
February 2021
Best bank I have ever used , I walk in an I get greeted by a smile and by name and I don't have millions, every one I have met there have been just great and will do whatever they can to answer any questions I might have
May 2018
Citizens Bank is the best bank I have ever worked with. I followed my banker Ken Shuggart here and have been with this bank for years. The customer service is the best I have ever worked with. Very professional, with a small town feel.