“I was overwhelmed by the incredible customer service I received when shopping for a new desktop at the Office Max in Cumming. My salesperson, Arlene, didnt try to sell, she listened to what I wanted and made it possible to get everything I needed. She really took care of me. She explained things I didnt know about and guided my choices. She even arranged to have something transferred from another store, which was pretty close to a miracle... magic at the very least! 😀
I have to mention that being elderly, Arlene made me feel like I matter; something no other electronics store has ever bothered to do. I was respected, and I urge any other mature people to go see Arlene for your office needs and see what real customer service is all about. I will continue to spend my money there as long as Arlene works there.”
“Visited store multiple times and staff were helpful and helped me with the returns. Store is bit small compared to other stores I have visited. Few items I was looking for are not available here but they were available in near by stores.”
“The old gentleman here is very responsible, he saw me walking around and came to ask me if I have any needs. And he is scanning those items on the shelf. And younger employees are also working seriously. It is managed well.”