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September 2023
Very poor customer service. Unfriendly, unhelpful. I walked in to reopen a checking account and although I was the only customer in the lobby and there were 3 employees behind the counter, I was told that they did not have time to meet with me at 4:15 pm although they did not close until 5pm.
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February 2023
slow even with an appointment and generally not that helpful. what a waste of a 35 minute drive to get to the Cumming branch
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December 2022
horrible customer service!!!! They sit and chat about personal problems. Do not acknowledge their customers. Very unprofessional. This is not the first time I’ve had this issue with this particular branch. Waiting 30 minutes to talk about non work related issues is completely unacceptable.
