First Horizon Bank is dedicated to providing a smooth and helpful banking experience through innovative services and knowledgeable staff. Customers appreciate how easy the process is, with questions answered quickly and communication that keeps clients informed every step of the way. Staff members like Gregory Williams, Laura Joines, Kendall Knight, Meredith, and Scott are highly praised for their professionalism, reliability, and commitment to helping clients achieve their financial goals. Gregory Williams went above and beyond by checking in during months of home offers and working hard to meet closing dates without making empty promises. Laura Joines kept clients organized and feeling confident throughout the process. Kendall Knight and his team successfully managed complex situations and completed closings in tight timeframes, exceeding expectations. Meredith was trusted from the start, providing excellent referrals and building a strong team for mortgage needs. Clients also highlight Scott as offering the best home-buying experience they have ever had, emphasizing the quality of service at First Horizon Bank. Overall, the bank is seen as a trustworthy partner that puts its customers first at every stage of their financial journey.
Looks like they always run short on staff and Not so welcoming whenever you go for opening an account or FD.Being in the center location and I would assume they were more customer friendly. Having worked with some people and it was little bitter experience initially.But finally at the end able to make it work for my need..
May 2023
I am appreciative of the work Kendell Knight and team did to get my loan completed. True professional!
April 2023
Greg Williams is such a great lender officer! He made the journey enjoyable and not overwhelming. He is transparent about details that you asked him during the lending process. He is patient, knowledgeable, and available to answers your questions or guide you through the process.
