PetSmart is a large pet supply and service retailer that offers a wide range of products and services for pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Many locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption options. The staff at PetSmart are praised for being friendly, helpful, and patient. One customer appreciated the staff's compassion during a difficult time when they had to say goodbye to their dog, receiving a heartfelt hug from the manager. Another customer noted that the staff are attentive and go above and beyond to assist with questions, especially for new pet owners. The store is well-maintained, though some find it outdated. Customers enjoy hunting for bargains, such as discounted pet foods nearing expiry. PetSmart’s dog training programs receive high praise; trainers are knowledgeable and attentive, focusing on individual needs and teaching multiple commands in a supportive environment. Additionally, the veterinary services offered through Banfield are highly recommended, with professional staff providing effective treatments for pet health issues. Overall, PetSmart provides a comprehensive shopping and pet care experience, with caring staff and quality services that cater to a variety of pet needs.
Took Milo for a grooming session for the first time to PetSmart. Toni gave a wonderful haircut. Happy with overall service.
January 2026
The staff here is always helpful and just really nice. I don’t usually leave reviews for stores, but wanted to give a shoutout to the staff here for being so great :)
November 2025
Went in for cat food. They had everything I was looking for. Friendly staff. Adoption application cat yoday!!
