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March 2024 by Dog M.
As a first time pet owner , took my puppy for training to Dog Trainer Brittin G , she is one of the most unprofessional, problematic and unprepared people I have ever met . She was rude and uninterested the whole time . Pretended to not know about the class with us , wasted the first 15 min trying to figure out if we had a class. Taught our puppy to "sit" even after we told her that he already knew that command. Next class , same drama , wasted time and cut short the class by 15 min . She ended up having a meltdown when asked about why she cut the class short .she rushed to her superior , made a scene , at which point I decided to not have her train our puppy. Luckily got our refund from the superior. She made the whole thing so unpleasant . Would not recommend her .
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February 2024 by Jody W
The service and attention they give to our pets are beyond what we get anywhere else. They go over everything so you know what was done and what needs to be done.
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February 2024 by caroline key
A lot more affordable than Petco.
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February 2024 by Stephanie Schroeder
Always has what I need. Great staff
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February 2024 by brad sanders
Employees were very helpful and knowledgeable
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February 2024 by Chelleigh Cuddy
Love my groomer. They always do a great job on my pup.
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February 2024 by Kayla Muirhead
Sam in the small animal department was very helpful. I was very indecisive and he was very informative and helped guide us to the best option for our family. Our new furry friend is all settled in and couldn’t be happier.
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January 2024 by Hayley Lund
Worst retail experience I’ve ever had. Tried to return a pair of electronic training collars one day after purchase, receipt in hand, and the store manager Brian refused to accept them and recommended I “try to sell them on EBay”. After calling PetSmart customer service, I received an apology, was asked to submit a complaint, and was told that there wasn’t any reason I should be denied my refund. Sad and disappointing experience. I will not be making any more purchases at this location and I would advise anyone else to do the same.
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January 2024 by Alejandra Isabel Loaiza Vargas
It is the worst grooming salon, every time I went there was always some reason or problem with them and my dog
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December 2023 by Connor Jordan
Very friendly staff. Always helpful and knowledgeable. Helped me by what I needed to set up a hermit crab terrarium.
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December 2023 by Tom king
Great knowledgeable staff & animal selections to choose from for all ages!
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December 2023 by Robyn C.
Wow! The manager of this store does NOT like children! We will not patron this store anymore. We left right after she said something to us. How sad in today's world.
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November 2023 by John
Well I didn’t get a pet this time but I will try again soon!
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October 2023 by Kierra Leigh
Dakota did an absolutely phenomenal job grooming Hennessy today! He is the best groomer! Thank you for taking care of her.
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October 2023 by Big Payne
This is a great location for PetSmart. Just recently I bought some fish aquarium items and it was a pleasant experience.