Before Suntrust changed to Truist I had never has a problem with this branch office. But since the change, it has become the worst branch office I have ever dealt with. The tellers are for the most part rude and indifferent and there is half a chance the ATM machine is not working. PLEASE START DOING YOUR JOBS.........
June 2023
Drive thru is extremely slow. Even with more than one employee working you will be lied to and told there’s only “me” I’m sorry. (Particularly Faranaka)Most times there’s better customer service… but todays 30 minute experience in the drive thru is/was completely UNACCEPTABLE!!! Even Taco Bell is more efficient.
July 2022
Went in 6/30/22 around 9:45am. Very rude staff at counter. She was extremely unwilling to help, and judgemental
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.