Chase Bank is a financial institution that has received mixed reviews from its customers. The team at the Dacula branch is described as very welcoming, with employees who maintain a positive attitude regardless of the circumstances. One customer, in particular, has had an outstanding experience with an employee named Morgan, who goes above and beyond in their service. However, the bank has also faced some criticism, with customers reporting long wait times and a lack of notary services on-site, which they find inconvenient. Overall, the reviews suggest a mix of positive and negative experiences for customers at Chase Bank.
You come to your appointment 15 min early and they have you waiting for almost 30 min after the time of your appointment. You have 3 people seating behind the counter seating down steaming at the computer doing NOTHING. VERY DISAPPOINTMENT OF THIS BANK.
March 2025
I had a great experience opening an account with kaci at this location I would recommend
March 2025
Came in to open an account and they said they didn’t have any bankers available but I saw 3 of them making a tiktok in one of the office. Totally unacceptable now I know why the rating is so low.. they also told me to go somewhere else almost like they don’t care about making business for their branch.
