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“Louis the supervisor helped me resolve an issue with a package. He was kind, professional and helpful. He went above and beyond and I appreciate it. He personally handled my situation. Thank you.”
8 - 11:30AM 12:15 - 4PM
20 E Jefferson St, Hoschton
Post Offices
“This is a really small quaint post office... I never thought I'd brag on a Post Office, but the sweetest and most accommodating people work here... Maybe I love it because I'm not one for crowds, I don't know... Never had an issue at all... Just easy in, easy out with awesome employees... I happen to be disabled, and the staff always insisted on taking boxes to my car for me... They are just the best... I really like this post office.”
“Excellent customer service, I really want to thank Marcy,my mail carrier route 38 and everyone who was involved to make this delivery possible and on time. ?USPS! Thank you guys!!!”
“I want to send a huge thank you to the postal worker at the counter just now who took the time to help me mail a package to a service member. Thank you for both your help and patience!”
8:30AM - 4:30PM
5216 Hwy 53, Braselton
Post Offices
“So it appears Jeff M is never coming here again but I just mailed a package on 11-28-22 with a Buford zip code with no issues. Postal worker was very cheerful too.”
“After not being able to get my fingerprint done at the Centerville USPS location because the workers there were too lazy to do it . I went to this location and Trina was so amazing ! She was so polite , efficient and had such a nice warm spirit ! I appreciate her and her amazing customer service so much. Even though the Centerville location is closer to my home , I will now be going to this location.”
“I wasn’t able to get a passport appointment, so I decided to walk in—and I’m so glad I did. Mrs. Wanda helped me out with a great attitude and the utmost professionalism. She made the entire process smooth and stress-free. The rest of the staff were also friendly and helpful. 10/10 experience!”
9AM - 12PM 1 - 5PM
19 College St, Auburn
Post Offices
“Ms. Tanesha helped me on Saturday June 14th. Her attitude was a little stank at first. I was not gonna let that ruin my day. She eventually warmed up to help me. I'm praying for her.”
“I didn’t catch her name, but the mailwoman doing the route in my neighborhood accidentally delivered my package to the house next door to me. I was terrified when I didn’t see a package on my front porch, and I (like a lunatic) went to go see if the mail truck had left my neighborhood yet.
Thankfully, she hadn’t left, and she was super kind and thoughtful. She suggested she might’ve accidentally dropped it off at the house beside mine and offered to go back to get it for me. She went back indeed immediately and got the package from my neighbor for me. I’m so grateful for her kindness, and I hope great things happen for her.
2024: Recently I had an issue with missing packages in our neighborhood cluster box. Ms. Shirley reached back with me very quickly within the same day via both phone call and email and she explained where it had gone - it turns out it was my error, and the packages had actually arrived, just in a different box with the according key provided. I was totally ignorant of how cluster boxes operated. I appreciate her prompt help and graciousness with help locating my items.
Another time an overseas package was misplaced, and one of the front desk clerks (her name escapes me, but she's always extremely helpful and usually there) went above and beyond trying to locate it. A month later, it turned up and she immediately reached back out to me. It's this location too that I believe had one of their delivery drivers immediately drop what they were doing to track down a package they accidentally dropped off to a different house 10 minutes before.
I'm very happy to have this as my designated postal service location - they're great folks with good memory and really do work hard.”
“This is just a sorting and package handling facility. It is NOT a normal post office.But if you do have an issue, the staff will try their best to solve it. I had a lost package, and within 20-30 minutes they had searched multiple routes and found it.”
“very quick and helpful! if i recall correctly my newly built neighborhood hasn’t been assigned a direct postal office yet, so particular packages that require signatures and had attempted deliveries when I wasn’t home go here. I show them the slip left behind by the USPS driver, ID, and it’s easy from there. thank you! :)”
“8.12.2025 - As I was getting my mail from the box/locker in my neighborhood. Ahkeel, with USPS pulled up to the mail station to distribute mail for the neighborhood. He had a box for me and was kind enough to take it out the USPS truck and place it in my vehicle. Stay blessed Ahkeel and thank you”
“This location has given me excellent service.
I have used the “hold mail” for years and not had a problem. Employees are friendly and helpful.
Thank all of these hard workers for their great service. ?”
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“Ihave never had any problems with this Post Office. Agents are always friendly and helpful. I go here several times a week,you can't blame the employes here for the Post Office Hub problems in Atlanta.”