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February 2024 by Leah
If your doctor calls you in an Rx, immediately follow up with Publix to ensure that they are actually filling it. I’ve been waiting all day for a confirmation text after my doctor called in a prescription this morning. I finally called the pharmacy to see what the problem was, only to have the pharmacist look at it for the first time and then ask if I was hoping to have it by today. ? When I said, “yes, of course,” he answered with, “well be advised, we close in 2 hours and it will take an hour to fill it.”
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February 2024 by Jami Gibson
My whole family & I have been using this pharmacy for years & always had great experiences until recently. The last several prescriptions that have been sent in by my Drs. have not been filled until I come in & ask to pick them up whether it’s 1 or more days. I then have to wait for them to get them ready. Today is the final straw. My prescription was called in this morning, I come to get it at 6:10pm & told it’s a 45 minute wait. I sat & waited for 1 hour & got up to ask if it was ready & the gentleman went over & finished filling it for me. This is ridiculous when it was called in about 9 hours earlier.
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July 2023 by Melodie Clarke Stone
I have to give them 5 stars! This store/pharmacy is a little out of the way, but you could not pay me to go to a different pharmacy. Their customer service is ALWAYS top notch. I don’t care what I’m calling or talking to any of them about, they are always courteous and helpful. The pharmacists always take the time to give recommendations when ever I need it going so far as to step out and show me what I’m looking for. And the techs behind the counter are friendly and helpful as well. This will always be my pharmacy! As a whole, you can’t beat how well Publix treats their customers. I’ve even had baggers follow me out with an umbrella to keep me dry in the rain while THEY load my car. Impeccable, and something you just don’t get anywhere else!!
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March 2023 by Percy B.
I just want to say how great of an employee Dajsha in the Deli is. She is always smiling and very nice when I come to shop. I feel she represents the company values and I truly appreciate the love and care I receive while visiting. Big ups to her for being so amazing and making my experience truly awesome!!
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March 2023 by Teresa
Well, this is the second time they really messed up.1st time they gave the wrong dosing info on the label. Thank goodness I saw that the directions made no sense before my husband took the medication.This time he had a script and they said it was done buy upon going to pick it up not only was it not filled but not even in the computer anymore.I'll be going elsewhere from now on.
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September 2022 by Los M.
I love this Publix .. it's around the corner from my house .. I never had a problem at all ... but today I decided to go get some ingredients that my wife had sent me to get .. I had to get cilantro and some personal hygiene stuff .. I always go through the self check out in any store im able to .. so I had cilantro which I grabbed from the produce section .. when I was going to pay I would always see my wife type in a code in the self check out.. well I wasn't going to go through that router so I took my 3 items to the 10 items or less and there was a gentlemen there cleaning the belt of the scan out .. I told him I'm sorry I always go through self check out but not this time because of the cilantro. Russ the employers name thought it be better for me to know the code to the cilantro and also tell me water bottles also have codes and I can let you know the code to that.. he wanted me to learn the code .. I'm not sure if he hates his job or if he just wanted to be funny but according his age he seem to be serious.. he needs to get talked to.. this is Publix not Kroger or Walmart.. all the employees here make sure everything is okay with me .. being a respectful person I am ..I don't suggest anyone to go through the line where Russ runs the line because he is going to educate you to where he tells you the bar codes and also let's you know everything has bar codes .. this threw my day off .. my wife goes every single day to Publix for any little thing and I'm going to make sure if she goes that he's there to go and test it for herself because she is shocked that happened to me.. he is in the wrong job if he is going to act like that .. I don't need to argue or correct anyone .. this review is bad review for you guys .. thank you Publix
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July 2022 by Randy M.
Courteous and professional, fills prescriptions quickly. Always service with a smile!
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June 2021 by Lenora S.
Not the beat publix, but not a bad one. Losing a star today for letting me down in the produce Dept. Usually well stocked and not a rotten item in sight. Onions were less than good. I always visit this location when I need fresh bread.
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April 2020 by Gretchen Kokoszka
I have always had a pleasant experience while shopping at Publix; but you’ve outdone yourself and exceeded my expectations in every way!
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March 2020 by Todd Mayo
This is the only Publix I go to because it’s the very best out of all the Publix I have visited.
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February 2020 by D F.
I like fresh groceries so I visit 2-3 times a week. Pros: Clean Well stocked Parking is good The best part is the staff. Always friendly and helpful. I'm glad there is so many of them. It reduces wait time and there is always someone to help you to your car if needed. Cons: Lets reduce the salt in the fried chicken. Seafood selection is small. More sushi options are needed. Overall great experience.
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January 2020 by Tim Bennett
My wife ordered a 4 layer cake and she went to pick it up and they gave her a 2 layer cake. When she told them she ordered a 4 layer cake they told her to cut the 2 layer cake and she would have 4 layers. When she asked if she could get 2 more layers they said no we can’t do that. We will never shop at Publix again.
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January 2020 by Loretta M
Great service, friendly knowledgeable employees, answered my questions so I could understand. Thanks Publix Rx
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November 2019 by Jane Pickett
This store is never my first choice, even though it’s 1/4 mile from my home. I made the mistake of shopping there last night. I went in to purchase 1/2 a pound of shrimp from the seafood counter. As the employee went in for another handful when the scale already said 0.63, I reminded him I only asked for a 1/2 pound. He nodded, still added more, and told me “this is what they told me 1/2 a pound was.” I had him remove the extra shrimp to my actual order. He was openly irritated by this. People need to pay attention to their orders for overcharging and over requested weight in the counter service areas. Is management ordering its employees to overweight and overcharge orders?
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October 2019 by Brenda Randle
Love our local Publix store but home delivery needs improvement. We have asked repeatedly for the shoppers to check the expiration date on the meats, milk, yogurt, etc... One again I received items that expired the day they were delivered.
