American Carpet Wholesalers has been serving customers for over 20 years, offering a wide selection of brand name floor coverings such as Shaw, Mohawk, Armstrong, Mannington, and Karndean. They provide deep discounts for both in-store and online purchases, with options for customer pick-up or home delivery. The company holds an A+ rating with the BBB, reflecting a strong commitment to customer satisfaction. Customers frequently praise the company for excellent customer service. Staff members like Teri, Ben, and Mike are noted for their helpfulness, regular follow-up, and willingness to go the extra mile. For example, one customer appreciated the prompt shipping of Kardean vinyl flooring to Florida within seven days, while another highlighted consistent communication during a delayed order. The staff’s dedication to follow-up and service is often described as a rare and valuable trait. American Carpet Wholesalers is also recognized for assisting with product availability, even locating out-of-stock items from warehouses across the country. Customers report smooth ordering experiences, fair pricing, and professional handling during pickup, including careful wrapping of pallets for transportation. Overall, the business is valued for its reliable service, competitive prices, and willingness to support customers before and after the sale.
Ben Upshaw is your guy make the order with him he get backs with the best price and then accurately gives you the day it arrives. Was apprehensive at first but it worked out great got 1400 sqft of material
May 2025
Awesome service and customer service! Easy to deal with and great prices and deals on carpet and click floors!!!!
February 2025
I worked with Greg to get Engineered Hardwood. No one could touch his price! The customer service was excellent.. I highly recommend them!
