Metro by T-Mobile offers great service, especially during busy weekends when phones sell out quickly. Customers appreciate the helpful staff, including employees who speak Spanish. Many have praised individual team members for their knowledge and kindness in assisting with phone upgrades and plan selections. Although some customers feel that activation fees should be waived for long-term users, the overall experience is positive. The store is recommended for its friendly atmosphere and dedicated assistance, making it a reliable choice for phone services and products.
Great help! On weekends they are really busy and phones sell out fast so get there early!! Other than that, great attitude and great help.
August 2022
Very good service, thanks to the white lady for helping me find a plan and cell phone at a good price! The best thing is that the girls speak Spanish, 100 I recommend
June 2022
They quickly activated my phone. I don't think it's fair to charge $20 since I've been a Metro PCS customer for so long. I think they should waive all activation fees.