Cell Phone Stores in Dawsonville, GA

“They quickly activated my phone. I don't think it's fair to charge $20 since I've been a Metro PCS customer for so long. I think they should waive all activation fees.”

“I was actually looking for a totally different store when I noticed Cricket and I'm so glad I decided to go into this location. I was greeted and helped by the friendliest of all people, the Manager Ashlyn.I described my need for a new phone and I was on a bit of a budget and she gladly showed me the free phone's with a new sign up option. But me being me decided to go with something else that had caught my eye although the free phone's with a new sign up were actually indeed great phone's.After I had chosen I had plenty of questions to which Ashlyn always kindly answered without ever one hint of annoyance which in my book goes a very long way for someone working in retail in this day and age.She kindly asked if I wanted a case rather than throwing it in, which I did want a case as one should always buy a case to protect their new phone. She also asked if I would like insurance rather than tossing that in, which I also wanted. After my purchase she set my phone up for me and answered any remaining questions I had and I proceed to the parking lot to sit in my car to play around with my new phone.While in the car I setup my new lock pin and looked around at the features of the phone.Later much to my horror I soon discovered that I had forgotten my new unlock pin. "What a fool I am" as I thought to myself and went home where I stayed awake until 2am trying to remember the pin I had setup. No matter how hard I thought there was no hope of remembering this now lost pin that was standing between myself and the new phone I had just bought. That night I even had dreams of remembering the pin and soon as I awoke I tried the pin from my dream but it of course didn't work.I am a IT Support Technician in training and I know how to factory reset a phone from the phone's boot loader so I tried this but to be able to do this I first had to enable this feature from the phone's settings. (And I had tried) But I thought I would go back to the Cricket store and see if anything could be done.Once there, I was greeted again by Ashlyn the manager and explained my situation and we both thought perhaps I wouldn't be able to get back into my phone again but she did her thing and was able to bypass this first boot process and was able to get to a second one and she was able to do the factory reset, saving my phone and allowing me to start over and believe me this time I wrote my pin down lol.So thank you to Ashlyn for being an awesome and kind salesman or woman, and for your patience as it was much appreciated by this customer!I highly recommend this Cricket store to anyone and ask for Ashlyn ?”

“The AT&T store in Dawsonvillw has employed a wizard (Stephen) and his apprentice (Conner) or the other way around, but they both were very knowledgeable and experienced in cell phones.I turned on my phone and it was inhabited by a milionl apps that I didn't put on my phone. Not only did these gentlemen fix my problem, but Stephen sat on the floor next to me (I was in a wheelchair) and showed me how to arrange my pictures into....I can mo longer see what I'm typing so I will stop and try again later. Stephen and Conner were model employees!Ilion”

“I walked in on a whim because I could barely do anything on my existing phone anymore. It was paid off and the storage was always full and it wouldn’t hold a charge more than a couple hours. I really just didn’t want to make another devise payment anymore because I liked where my phone bill was at each month. I’ve never been to another phone store where I wasn’t pressured to make a purchase by one of the sales people. It was a great experience overall. I left extremely satisfied. Bryce greeted me as soon as I came in and I told him what I was looking for and he offered me the best deal/upgrade/trade in I could have ever gotten. I went from an iPhone 11 64gb to an iPhone 14 pro max with 254 gb including a devise protection plan for only $17 extra a month. I could not pass that up. It was completely in my hands if I wanted to move forward or not. He was very patient with me in explaining all of my options. Verizon had to verify I was who I said I was and the manager even came out and apologized to me because that made things take a lot longer. 10/10 recommend. Thanks so much!!”

“Helpful people there.Update 6/20/23: went back to get the 5G Home Internet service. The people behind the counter are really good and fast in the provisioning process.”