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10AM - 7PM
655 Atlanta Road Ste 604, Cumming
Mobile Phones
“Ana is superb!! She fixed my account and it instantly posted! She also helped me select the correct protection for my device AND installed for me. Best customer service I have ever gotten at any Verizon store. Highly recommend ANA!! 🎉🎉”
“Amazing team! They have helped us on three different occasions to pick out the best phone for each family member. We will continue to come here just to work with this great team- thank you Brandon and Ari!!”
“Love the girls at this location, really kind ans nice. Help me out with an issues I had with my account. Highly recommend. Ashanti and Flor thank you so much. ?”
“We wanted an upgrade to the Iphone Pro 17. Brandon managed the entire process for us. Excellent customer service, very knowledgeable and professional. I highly recommend Brandon and his team. Kudos.”
“Zaria R. is an absolute superstar! Not only is she an absolute standout, but she also has the incredible energy, professionalism, and expertise to back it up.
I spent 5–6 months trying to resolve a major, complicated issue over the phone and at eight different T-Mobile stores across Georgia, and every single attempt failed to get it resolved. Then on Aug 28, 2026, I visited the T-Mobile Experience Store in Cumming, GA, and Zaria stepped in and fixed it effortlessly.
She is incredibly sharp, magnetic, knowledgeable, and genuinely saved me from a massive headache and months of stress. After everything I had gone through trying to get this issue handled, having someone finally understand the problem and actually solve it was such a relief.
I also want to give a huge shout-out to Shermaine and the entire staff at the Cumming Experience Store. Everyone I interacted with was welcoming, professional, attentive, and genuinely seemed to care about helping their customers. The whole team created an atmosphere that was noticeably different from my previous experiences, and they deserve recognition for it.
T-Mobile is incredibly lucky to have someone as brilliant and engaging as Zaria representing the company, along with such an outstanding team supporting her. This store completely turned around what had been an incredibly frustrating experience for me. Zaria and the entire staff absolutely deserve recognition for delivering exceptional customer service!”
“Kevin and I had a wonderful talk about the switching process. He was knowledgeable and insightful with promotions and how to stack them. I highly recommend that this location!”
“I came to this location yesterday and I have received an extraordinary service from my buddy Mohammed, the prices here are unbeatable and the friendly staff are overwhelming.”
“Update:
Went to the Costco at Perimeter and even though the representatives were nice enough, we had to speak with customer service. Instead of driving back and getting stuck in rush hour, knowing that Ewan wasn't going to be at work, I decided to call the store and see if I could be seen again.
I spoke with Raymond who told me to ask for him when I got there. Back in tow, my husband and 4.5 month old were helped almost immediately. The store manager (I believe his name was Andrew, if not I apologize!) came and apologized for the poor service I had received the day before. My experience today was night and day to last night. We switched over and got the Experience Beyond package. I do well with sales people who are not pushy and Raymond was fantastic.
Changing my review from a 1 star to 5 star solely from today's interaction.
Came in yesterday with an hour and a half before the store closes. Speak with EWAN and was told to put our number down. We’d get a call when ready. We wait and wait. He’s still with the same customer- no problem. Then when I ask my husband to check back in with him because the store was going to close in less than 20 minutes, EWAN says that we will need to come back tomorrow. If we never asked he wouldn’t have said anything despite waiting there the entire time. We came back to check on his progress quite a few times and nothing made him think to say “hey tell these people I can’t service them today…”
So we ask what time to come back in tomorrow he says any time, but it’s best to come at 1 or maybe 2. We ask about whether he or another person would be working he says it’s him then he says he doesn’t know then he says it’s someone else…SIR YOU DON’T KNOW IF YOU’RE WORKING TOMORROW??? IN RETAIL SALES?
The guy was terrible, his customer service sucks and that Costco overall was just bad. The inventory was nice but the people who work there are off.”
“The store is great for buying cell plans and phones. I recently purchased a Mint Mobile 7 Day Trial Sim from the location and its working great. Of course, target is not responsible for the performance of the Mint Sim, but its still a great place in general. Very clean too!”
10AM - 7PM
355 Canton Rd, Cumming
Mobile Phones
“I want to give a big thank you to John at Boost Mobile in the Cumming Area. He was incredibly helpful, professional, and patient throughout the entire process. He went above and beyond to make sure everything was taken care of and made the experience stress-free. Excellent customer service—I highly recommend asking for him if you visit this location!”
“Visited store multiple times and staff were helpful and helped me with the returns. Store is bit small compared to other stores I have visited. Few items I was looking for are not available here but they were available in near by stores.”
9:00 AM - 8:00 PM
906 Market Pl Blvd #101, Cumming
Mobile Phones
“I cannot say enough good things about Brad at the AT&T store at Market Place in Cumming. I had difficulty with the initial set up of a new phone (translate that as total operator error), and Brad helped me during the day and even stayed past his shift to make sure I understood exactly what to do and ensure the phone was in proper working operation so I could take it home in tiptop shape. AT&T should clone Brad and reward him in a manner, that reflects his professionalism. Plus, the guy has a great personality!”
“Joey is amazing! His tech support was extremely helpful and his customer service was even better. He was able to get my watch connected when no one else ( even the tech support escalation department) could.
He is what keeps me as a Verizon customer!”
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“Jorge is a great salesman I highly recommend him….
He explained details we didn’t know from other stores we been in Gwinnett and he is by far the best one”