Auto Impact II is a dedicated collision repair business that aims to provide a repair experience that exceeds customer expectations. The team, known for cheerful service and quality repairs, strives to restore peace of mind after an accident. Customers appreciate the convenience of having rental cars arranged through Enterprise at their location, making the process smoother. Many reviews highlight the helpfulness of the staff, particularly a front desk employee who received praise for her exceptional service. However, some customers expressed concerns about communication and follow-up during the repair process, noting a lack of thorough updates and the absence of a vehicle walkthrough upon completion. One customer pointed out the importance of this step to ensure all repairs were satisfactory. Despite some negative feedback, numerous customers praised the quality of the repairs, with one mentioning that the team went above and beyond to fix their vehicle. Overall, Auto Impact II is recognized for its friendly atmosphere and commitment to accommodating customer needs, making it a recommended choice for those in need of vehicle repairs.
Excellent Customer service. My car looks Brand new. Please bring your Car or Cars here for service.
May 2024
I don't normally do reviews but the way my car was handled after being in a multi-car wreck made me take time to do so. Isaiah (sp?) had my car looking as good as new and even returned the rental for me which I appreciate since I'm very busy.
March 2024
They are Always very good and through with their repairs. I also like the fact that Enterprise is able to get your rental to you at the location. If you are in need of some repairs to your vehicle, I highly recommend this location.
