Auto Impact II is a dedicated collision repair business that aims to provide a repair experience that exceeds customer expectations. The team, known for cheerful service and quality repairs, strives to restore peace of mind after an accident. Customers appreciate the convenience of having rental cars arranged through Enterprise at their location, making the process smoother. Many reviews highlight the helpfulness of the staff, particularly a front desk employee who received praise for her exceptional service. However, some customers expressed concerns about communication and follow-up during the repair process, noting a lack of thorough updates and the absence of a vehicle walkthrough upon completion. One customer pointed out the importance of this step to ensure all repairs were satisfactory. Despite some negative feedback, numerous customers praised the quality of the repairs, with one mentioning that the team went above and beyond to fix their vehicle. Overall, Auto Impact II is recognized for its friendly atmosphere and commitment to accommodating customer needs, making it a recommended choice for those in need of vehicle repairs.
They did a great job on my car and finished work in an extremely timely fashion. Their customer service is beyond...Kimberly was very helpful, professional and just awesome.
April 2026
They fixed my car up so well. I am so grateful! Kimberly was very helpful, genuine and sweet! :)
April 2026
The customer service was great Kimberly was very helpful in answering all of my questions the work on my vehicle turned out great and it didn't take long for me to get back my vehicle
