Dollar Tree stores can vary greatly depending on location and management. Some locations, like the one in Kennesaw off Cobb Parkway and the one in Decatur, are often unorganized and messy, with boxes and items scattered throughout the aisles, creating safety concerns. These stores sometimes look like they are in disarray, which raises worries about potential accidents and lawsuits. In contrast, other locations, such as the Decatur store, are well-maintained, spacious, and clean, offering a pleasant shopping experience with helpful staff. Customers appreciate when stores are organized, especially in the organization sections, and notice that the staff is friendly and attentive, especially during busy times. One common frustration is the quick sellout of popular items like lockers, with some wondering why more stock isn’t ordered to meet demand. Changes like the price increase from $1 to $1.25 and the addition of higher-priced items have been unpopular, with some customers feeling that prices are now comparable to Walmart, making Dollar Tree less attractive for savings. Despite these concerns, many still find value in the store for budget-friendly options, gift bags, and specific items like birthday decor or gift cards. Customer service quality varies; some praise employees for quick, friendly assistance, especially during busy times when managers step in to expedite checkout lines. Overall, the shopping experience depends heavily on the individual location, but many customers appreciate the variety, cleanliness, and helpful staff when they find a well-managed store.
^I like that, this Dollar Tree was open late. However, the store was in a mess; some areas needed some attention. Boxes / items are not put away. There were only two employees working there. The manager and a cashier.
We hope Corporate looks in to this... All stores.
April 2024
During a visit on 1/13/24. The store was crowded with 1 check out line open. What I thought would be a horrible experience was saved during checkout. The manger Deja, worked the line expeditiously and was very pleasant.
February 2024
Found what I needed. I must say the store was a bit disorganized especially the frames,they were a mess.
