“Geneva is a total pro! She was working at this location all by herself on a Sunday, and had many customers, including my husband and I. She did not sweat it, she stayed calm, cool, and collected as she helped everyone in a timely manner and with a professional attitude. She also is very knowledgable and was able to assist every customer with their individual paint/stain needs. We needed a paint match and she totally nailed it and gave us advice on how to paint over patches on our wall. She is a true asset to this location, give her a raise/promotion or bonus. She is very deserving, and hold onto her! The 5 stars are all for Geneva!”
“Excellent Service Thanks to Moss!
The Sherwin-Williams DeKalb Commercial Store is top-notch, and that’s largely thanks to Moss. He consistently goes above and beyond to make sure everything is done right. Moss is knowledgeable, helpful, and always professional. You can tell he genuinely cares about his customers and takes pride in his work. He’s a true asset to the company and makes every visit a great experience.”
“Easy parking, small facilities, sometimes just one person taking care of everything and everyone. Taking orders, mixing, and and in the cashier, so if hard to ask for advice or if you know what you want, you just have to wait for your turn.”
“Needed paint for a small touch-up job, l no information as to the paint color or finish, so I took a small sample in with me, I thought the paint had a flat finish but the assistant noticed it had a satin finish and after getting it home I saw that she was correct in her assessment! Great Job!”
“Do yourself a favor and go here before checking out the bigger stores for any of your needs. Also, get your holiday shopping done with some very cute and quality home goods. When they ask if you need help, genuinely take them up on it. Locals know this place is legitimately kind and friendly. The staff is so helpful. I feel safe and welcomed here, it was a place I grew up stopping in to and I still love this establishment. I recently went to a Lowe's with an angle grinder and asked someone where the disks were for it- the employee asked me what tool I was holding. At this Ace, I am greeted by knowledgeable people or immediately directed to someone who is, they help when I need it with a smile. Truly a pleasure to shop at.”