Gerber Collision & Glass in Douglasville is a repair center offering quality collision and auto body repair services for all makes and models, backed by a National Lifetime Guarantee. Customers consistently describe their experiences as amazing, highly recommending the shop. Reviews highlight the absolutely amazing, wonderful, and outstanding customer service, noting the staff as kind, courteous, professional, polite, and respectful. Specific praise is given for their communication, transparency, and dedication. The quality of work is frequently cited as very good, high quality, and amazing, often completed sooner than estimated. The team is commended for their timeliness and for going above and beyond, such as staying late to help clients or promptly addressing any hiccups after a repair. The business provides free written estimates and handles details like rental car returns. Customers emphasize that the shop does excellent work and is highly recommended, advising others to communicate directly with the staff with any questions. The overall sentiment is that good service like this is hard to find.
The service we received at Gerber Collision & Glass was outstanding, above and beyond expectation. staff was friendly courteous. we were well informed on the progress made during the repair. I must give Josh two thumbs up his skills ! you guys are the greatest,keep up the work. Russell
January 2025
I really appreciated Stephen, the manager staying late for me and one of my coworkers. Stephen waited an hour and a half after closing for us. He was still polite, kind and respectful to us the whole time. In fact, he helped us unload one of our trucks. Thank you Stephen for the humble way you honor the Lord, with your... read full comment
August 2024
This Review is for Gerber auto in Douglasville. Very Please with my experience. Kind, courteous, Professional. High Quality work completed sooner than than estimated. I highly Recommend this Shop.
