Home Improvements in Douglasville, GA

“Patrice (or Patricia - sorry!) stopped in her tracks from either getting ready to leave for the day or coming back from break. She stopped when she really didn't have to. She might have been a manager but she saw my confused looked and led me to find exactly what I needed and ensured that Uche would be there to answer all of my questions. THANK you both!”

“Malcolm definitely deserves a raise. I came in looking for some squirrel bait very informative employee. Malcolm needs a raise. This is my tractor supply store one of my favorites and I’m glad that he’s always there to help excellent above and beyond customer service”

“We have been shopping at the Douglasville Lowe’s for years, and we wanted to recognize two exceptional employees: Ms. Gloria and Ms. Nika.

Ms. Gloria in the Garden Center is truly heaven-sent. She is always patient, kind, knowledgeable, and willing to help. Her outstanding customer service is the reason my husband prefers to shop through the Garden Center, even when we’re buying items from other departments. She consistently goes above and beyond to make every visit a great experience.

During our recent visit, Ms. Gloria wasn’t able to complete a return because it required assistance from another department. Ms. Nika stepped in and worked tirelessly to help us. She tried three or four different times to make sure our return was processed correctly, and she never gave up until it was resolved.

Employees like Ms. Gloria and Ms. Nika are the reason customers keep coming back. Their professionalism, patience, and genuine care made us feel valued. Thank you, Lowe’s, for hiring and retaining employees who provide truly excellent customer service. They deserve to be recognized for the positive impact they make every day.”