Kroger Pharmacy has a mixed reputation among its customers. While some experiences have been excellent, with friendly and helpful staff providing remarkable customer service, others have faced longer wait times for prescriptions and variable service quality depending on who is working. Many long-time customers appreciate the pharmacy's attentive staff, recalling names and past interactions, which adds a personal touch to the service. Despite some frustrations with prescription inventory and processing times, the app is noted as a helpful tool. Overall, Kroger Pharmacy has dedicated staff who strive to offer good service, but experiences can vary.
Kayla was extremely helpful and presented remarkable customer service! She made my experience very seamless and I’m thankful for that.
July 2025
I have been coming here for 30+ years. I have always had excellent service. The pharmacists and technicians are friendly and helpful. Thank you for excellent service!
April 2025
Love the people here! Have always been a great help to our family.
