Storage First offers a range of ADA-compliant self-storage units from 5x10 to 10x30, with both interior and drive-up spaces that are easily accessible. The facility is noted for being in a great location and very clean. Month-to-month leasing provides flexibility to change unit sizes as needs change. The staff is frequently described as amazing, awesome, professional, helpful, friendly, respectful, attentive, and patient. They take time to show spaces, discuss options, and work with customers. However, some reviews indicate difficulties in reaching someone on the property directly by phone, with calls going to an unhelpful call center at another location, leading to unresolved problems and long waits for a return call. When contact is made with the on-site staff, they are praised for resolving issues very quickly.