U-Haul Moving & Storage of Douglasville offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, moving help, hitch installations, and shipping boxes. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service and assist with every step of the move. Deborah and Lisa are highlighted for their professionalism and willingness to go above and beyond to help clients during stressful times. The staff is helpful, courteous, and attentive to customer needs, ensuring smooth experiences from truck pick-up to drop-off. However, some customers noted issues with the trucks, such as difficulty in steering and needing wheel alignment. Overall, the team’s helpfulness and dedication make U-Haul a reliable choice for both local and long-distance moves.
Everybody that was the staff all were helpful and professional. Very courteous, kind, knowledgeable, and also funny with a sense of humor. Hiding recommended for anyone to come here and get their order.
February 2026
Professional staff, Dee went out of her way to assist me. She was patient , knowledgeable and kind. Equipment was clean and in excellent condition. Highly recommend.
February 2026
I was very impressed! Quick and easy! Keep up the great work! Julian
