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February 2024 by Shalene Roundtree
Jaida was extremely helpful, she above and beyond to assist. I will definitely return and recommend friends and family to this location.
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January 2024 by Tervanjay Films Inc.
I am shocked and dismayed at the fact that I handed a young woman a thumb drive to print documents from and maliciously all the files were deleted from each folder when there was no need to go into those folders all files were outside as explained. It is a good thing those files were backed up, but imagine the devastating results had the files not been backed up. As a customer, I was respectful and courteous and undeserving of this treatment. This is alarming as now in order to seek like I need good customer service will have to venture far off to a different service location. The manager was in the same room when this occured. Really shocked and saddened. I hope my personal files weren't saved on any of the stores machines to pilfer important information off of. This is how this makes one feel
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January 2024 by Sonora
I appreciate the wonderful patient helpful professional knowledgeable team here at UPS store 1690. Special thanks, Marva, Mary, Jaida, and Dakarai! They all are so great here and make the shopping mailing and return experience here a breeze! They ALL ROCK!!! Thanks!
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January 2024 by L. P.
Every visit here has been a great experience. Very knowledgeable and professional staff.
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December 2023 by Tee Shirley
20$ just for the box, not to ship it but to purchase the box. ??♀️ last time using this place ?
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December 2023 by Veronica Austin
Thank you ups! For always getting me packaged and shipped securely…
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October 2023 by MultiMedia
Just a POS facility, always something, system constantly down FOH
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August 2023 by Byrd Evans III
Prompt and courteous service. Ample parking available and easily accessible from most major thoroughfares in the local area.
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June 2023 by Errol Gambrell
In and out, despite the young lady not understanding what I had. The young man knew and took care of me by scanning my return label and printing my receipt. Said I was good to go, have a nice day!!
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May 2023 by Christi Arnold
I've been to this location several times, to return packages. I'm greeted when I enter, they are always friendly, helpful, and I've never had a problem with any employees or returns. Definitely 5 star rating!!!
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May 2023 by Princess Yapah
They have the worst customer service, they never answer the phone. I called all day inquiring about the notary, get there to be told she left early! Just rude, this location sucks! Every time I go there’s an issue! It’s something about Douglasville, customer service sucks!!!
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January 2023 by SherryGDP geyey3ueu73ur2uhh3 Highest
Always knowledgeable and fast service even when they are busy. Friendly staff.
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November 2022 by James McKown
Superior Service fast quick efficient and very very nice they even gave me candy at the counter I appreciate the employees at their stores so much
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August 2022 by Alpha T
I LOVE THIS LOCATION! Although they usually have a line whenever I come to return a package, the employees try to go as fast as they possibly can while still being helpful and explaining things as thoroughly as they can. They usually welcome each customer if they are not already busy with one. Also at first glance there seems to be 5 employees three boys and two girls, but I soon found out that one of the “guys” is actually non-binary which makes me happy as a non-binary person myself. Definitely recommend coming here.
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August 2022 by FName LName
I've been a customer for about a decade. My business is tied here. This place was bought about five years or so ago and the service has declined drastically and consistently. The box rental fee has increased about 300% over that time while also having services revoked. It is severely understaffed and it shows. At times it takes 20+ minutes to make it to the counter. The staff is really good but the store, in my opinion, is bad bad bad.
