The UPS Store #1690 in Douglasville is a locally owned and operated business offering a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in the Kroger Shopping Center, just one mile north of I-20 Exit 37, the store is known for its exceptional customer service. Customers frequently praise the staff for their friendly and helpful nature. Alexis stands out for her pleasant demeanor, making visits enjoyable and stress-free. Miss Mary is also highlighted for her thoroughness and patience, providing attentive service even when busy. Jaida is recognized for going above and beyond to assist customers, ensuring a positive experience. Reviewers express appreciation for the entire team, including Marva and Dakarai, who collectively make shopping, mailing, and returning items effortless. The store's welcoming atmosphere and dedicated staff contribute to a consistently positive reputation. Overall, The UPS Store #1690 is well-regarded for its customer service, making it a preferred destination for mailing and shipping needs in the community.
Outstanding customer service. They were very patient. Chloe and camila belped me all the way until 6:30 pm which is beyond their store hours. I appriciate both chloe and camilas commitment and outstanding service to me. Thank you! Will be back thanks to them!
September 2026
It’s my 2nd time to visit this UPS store here in Douglasville they’re helpful and greeted you always with a smile. Nice customer service.
August 2026
The staff was great and very helpful in assisting me send my package back and in buying stamps.
