Auto Parts R Us: Reliable and Responsive, Committed to Customer Satisfaction Auto Parts R Us is a reputable auto parts retailer known for its dedication to providing quality parts and exceptional customer service. Despite encountering a challenging situation with a customer's car, the business has demonstrated its willingness to go above and beyond to resolve issues and ensure customer satisfaction. Customers have praised the business for its competitive pricing, efficient service, and friendly staff. One customer was pleased with the price and quality of a used transmission they purchased, noting that the business even deducted the taxes when they picked up the part. Another customer, Holly, highly recommends Auto Parts R Us to anyone in need of car parts, citing the business's responsiveness and quick turnaround. While the business faced a complex situation with a customer's Buick Verano, they made every effort to address the issues, even replacing the engine at no additional cost to the customer. Despite the customer's confrontational behavior, Auto Parts R Us remained professional and prioritized resolving the problem. Overall, Auto Parts R Us has earned a reputation for being a reliable and trustworthy auto parts supplier, committed to providing exceptional customer service and going the extra mile to ensure customer satisfaction, even in challenging situations.
Friendly staff and very helpful if you're not in a rush . Lives short take your time.
July 2025
Chris helped me get the part I needed. Customer service was great. Thanks
May 2025
Bought a used transmission and was happy with the price and part. I looked around and they were the cheapest. They pulled it and had it ready as promised, also nocked the taxes off the price when I picked it up. Been in my truck for over two months and seems to be fine.
