Bank of America (Drive-thru ATM) is a location that prioritizes customer safety and service. They follow CDC guidelines and local restrictions, which may lead to temporary changes in hours; customers are encouraged to check their website or mobile app for current information. The staff at this branch are highly praised for their professionalism and helpfulness. Johana Cedillos, in particular, is noted for her friendly and efficient service, guiding customers through opening accounts quickly and without issues. Customers have appreciated her kindness and thorough assistance, often mentioning her as the best banker they’ve encountered. However, there is a caution about the drive-thru ATM machines; the far-right ATM has a jammed card insert, so customers are advised to use only the first machine to avoid problems. Overall, the branch is known for friendly staff, especially Johana, and a clean environment that aims to serve customers effectively while maintaining safety protocols.
My banker Isabel was so kind and helpful! I did my first credit card with her and she walked me through it. I’d take all of my friends to her!
March 2026
I had a great experience with the service provided by Ms. Isabel. She was very kind and took her time to listen to me and provide a solution to my problem. She offered me a complete service, and I felt very well taken care of. I would definitely return again.
February 2026
I think there is a person living out of their red Jeep Cherokee at this bank's parking lot. Been here multiple times and hours of the day in the past couple weeks and they're always there. Kind of creepy when it is not even parked in a spot but in the back of the lot watching the ATM's.
