Delta Community Credit Union is one of the largest full-service credit unions, providing a wide range of financial services, including home loans, car loans, personal and business banking, and investment planning. As a not-for-profit institution, their mission is to offer higher rates on deposits, lower rates on loans, and minimal service fees to help members get more out of their finances. Numerous reviews praise the exceptional customer service provided by the credit union's staff. Kesha Harmon, a member service agent, is particularly highlighted for her incredible personality, transparency, and extensive knowledge, which made the experience of refinancing a car seamless and smooth. Stephany Byrom, another member service agent, is described as a "gem" and a "pleasure to work with," radiating positivity and professionalism. Latrice Williams, who assisted with a car loan, is praised for her exceptional service, with one reviewer stating that "100 stars wouldn't be enough." The reviewer was impressed by the significantly lower interest rate offered by Delta Community Credit Union compared to traditional banks. Another reviewer had a positive experience after being denied an account at a different credit union, but was able to open a checking, savings, and secured credit card account at Delta Community Credit Union within just two hours, thanks to the excellent service provided by Kesha Harmon. Overall, Delta Community Credit Union is praised for its competitive rates, wide range of services, and exceptional customer service, making it a preferred choice for many members in the community.
Great service inside. My problem is the after hours drive up atm for deposits is constantly not working. I have to drive to another branch 20 minutes away
May 2025
I like the service at the branches, but do not want to talk with customer service because I never had good experience.
April 2025
Kesha Harmon helped me with refinancing my vehicle and made it super seamless and smooth. Didn’t wait long at all. Tremendous customer service! Explained everything in detail and steps, I had no questions to ask haha thanks Kesha and Delta CU.
