Fleet Feet Johns Creek is highly praised for its exceptional customer service and knowledgeable staff. Customers appreciate the friendly and helpful team members who are willing to go the extra mile to assist with shoe fitting and selection. Many reviews highlight the staff’s expertise in finding the perfect shoes for different needs, whether for walking long distances, running, or providing extra cushioning for back issues. The staff's advice has saved customers time and money, with some mentioning that they received personalized recommendations that improved comfort and performance. Customers also value the store’s dedication to quality and satisfaction, as evidenced by their willingness to honor guarantees and replace products when needed. The overall shopping experience is described as the best, with staff members like Lynn and Kirsten receiving special mention for their kindness and professionalism. Visitors feel confident in the store’s ability to provide shoes that fit well and meet their specific needs, making Fleet Feet Johns Creek their go-to destination for athletic footwear and comfort. The store’s friendly atmosphere and commitment to customer satisfaction make it a trusted place for shoe shopping.
The personalized attention is exceptional. They are patient in helping you find the right shoes.
April 2026
We went to the Medlock Bridge location and we got wonderful customer service from Alex. Alex was very patient, polite, and knowledgeable about the products. Would definitely visit this location again!
March 2026
I was having a lot of pain/numbness with my current running shoes. I was able to do a foot scan and found out I needed wider shoes. Joe was super patient and let me try on several options and I purchased some nice Hokas! Great customer service
