O'Reilly Auto Parts in Duluth, Georgia, located at 3750 Howell Ferry Road, is known for its exceptional customer service and friendly staff. Customers consistently report a warm welcome upon entering the store, with employees eager to assist with any needs. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Many reviews highlight the helpfulness of the staff, with specific mentions of employees guiding customers through installations and answering questions patiently. For instance, one customer received assistance with changing a headlight, while another praised the quick and efficient installation of brake lights. The store's Loaner Tool program is also a convenient option for those needing tools temporarily. Overall, O'Reilly Auto Parts provides a reliable and service-focused experience, making it a preferred choice for local customers seeking automotive parts and assistance. With over 6,000 locations nationwide, customers can trust that there is always an O'Reilly Auto Parts nearby to meet their needs.
Jean and the team were awesome. I had some questions and their knowledge helped a ton. They helped solve a problem, save money and went the extra mile to help. Highly recommend this store.
March 2026
Amazing costumer service, they helped me to get the right cap so I don't brought the wrong one
March 2026
Miranda and Eduardo couldn't have been more pleasant and helpful with assisting me borrowing tools to fix my car in the parking lot. I highly recommend this store location based on the people and the experience they will provide to your needs for your vehicle.
