O'Reilly Auto Parts in Duluth, Georgia, located at 3750 Howell Ferry Road, is known for its exceptional customer service and friendly staff. Customers consistently report a warm welcome upon entering the store, with employees eager to assist with any needs. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Many reviews highlight the helpfulness of the staff, with specific mentions of employees guiding customers through installations and answering questions patiently. For instance, one customer received assistance with changing a headlight, while another praised the quick and efficient installation of brake lights. The store's Loaner Tool program is also a convenient option for those needing tools temporarily. Overall, O'Reilly Auto Parts provides a reliable and service-focused experience, making it a preferred choice for local customers seeking automotive parts and assistance. With over 6,000 locations nationwide, customers can trust that there is always an O'Reilly Auto Parts nearby to meet their needs.
Called this morning in regards to my headlights yaniel told me to come in and helped me with my options and installed it for me thank you
May 2026
my experience was brilliant! if i could give these gentlemen 10 stars i would but the system only allows 5. manager eduardo & sales associate yaniel went above and beyond the call of duty and took care of business first class. thank you, i will return and i highly recommend this store!
May 2026
Excellent experience at this O’Reilly’s - Matthew helped us out with a car battery when we realized changing it out ourselves required a ratchet that we didn’t have on us. Thanks so much for your kind assistance, Matthew!
