PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the wonderful service and the friendly atmosphere, often being greeted warmly upon entering the store. Many find the grooming services to be excellent, with skilled groomers ensuring pets look and feel great. The store maintains cleanliness and provides a wide selection of products, making it a convenient option for pet owners. Additionally, PetSmart offers various services such as dog training, pet boarding, and even a pet hotel. Customers have praised the dog training programs, especially highlighting the expertise and patience of trainers. One trainer, in particular, received high praise for her knowledge of dog behavior and her ability to connect with anxious dogs. PetSmart also provides a convenient online shopping option with in-store pickup available within two hours. Customers have shared heartwarming experiences with the staff, showcasing their dedication to helping pet owners in need. For instance, one employee went above and beyond to assist a customer facing difficulties by purchasing dog food for their pets. This act of kindness exemplifies the compassionate service that PetSmart is known for, making it a beloved destination for pet owners.
I wanted to shout out to Mehgan at the pet hotel. She had concise answers for my inquiries about rates. She also sold me a bath for my dog Hank. I’m positive he will be in good hands. Meghan exceed my expectations.
March 2026
Helpful staff, great sales, everything we needed was in stock! No complaints
July 2024
Staff are extremely helpful with suggestions and knowledge of products. Good variety of items for dogs and cats and have some good treat deals for last minute purchase on your way out the door!
