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February 2024 by Raquel Hernandez
Had what I needed but couldn't find nobody to help me find it...
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February 2024 by AWILDA OTERO
Never take your pet to this slaughterhouse. They take every last cent from you to give you medicine that lowers your defenses. There is a constant rotation of veterinarians. If you want your pet to be in good health, and to have it checked from head to toe, it is strange that they do it here. They convince you to buy health insurance, only to end up not using it. No wonder there is current demand. If you parked to get in, get out…running…for the life of your beloved pet and for leaving money behind unnecessarily. Health is priceless; But it is the veterinarian's responsibility when they graduate and the (medical oath they take upon graduation). "They are graduates of the pickpockets of Spain." And the hotel stinks, they don't provide excellent cleaning maintenance.$$$$$$$$$$$$$$$$$$$$Never take your pet to this slaughterhouse. They take every last cent from you to give you medicine that lowers your defenses. There is a constant rotation of veterinarians. If you want your pet to be in good health, and to have it checked from head to toe, it is strange that they do it here. They convince you to buy health insurance, only to end up not using it. No wonder there is current demand. If you parked to get in, get out…running…for the life of your beloved pet and for leaving money behind unnecessarily. Health is priceless; But it is the veterinarian's responsibility when they graduate to take the (medical oath they take upon graduation). "They are graduates of the pickpockets of Spain." (The pickpockets are said by the different TV channels in 13 languages. And the hotel stinks, they don't provide excellent cleaning maintenance.
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February 2024 by Jasmin Torres
I love this store always I found what I need.
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February 2024 by Awilda Eckherart Otero
Never take your pet to this slaughterhouse. They take every last cent from you to give it a medicine that lowers its defenses. There is a constant rotation of veterinarian's. If you want your pet to be in good health, and have it checked from head to toe, it is strange that they do it here. They convince you to buy medical insurance, only to end up not using it. No wonder there is a current demand. If you parked to enter, get out... running... for the life of your beloved pet and for leaving money unnecessarily. Health is priceless; But it is with responsibility and the medical oath that they take when graduating. "They are graduates of the pickpockets of Spain."And the hotel stinks.
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January 2024 by JINA YUN
Easy to grab for my baby they have everything!!
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January 2024 by Dinora Ramos
Very good service.
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January 2024 by Quetzali M.
as I walked in the lady at the register left the register to talk to another employee while she had the line of people ready to check out and was talking about irrelevant things. i got in line to check out and as I was going to walk up she decided to start texting while I was in front of her waiting to get helped. she than decided to start talking to an employee that was on the other side of the store about a dog adoption that already happened. so I was just waiting for her to bag my things and I get that she wanted to know about the adoption but that's not her job and again she had a line . I asked her politely if she could give me a bag because I waas in a hurry . and she didn't even look at me and said this is more important. I think this is a horrible way to treat your customers mostly because we should not have to be waiting on her to want to hurry and do her job if she has a line. If she wants to talk then she shouls do that on her lunch break because we have things to do as well.
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December 2023 by Jason G
Nice mgr emma was very sweet!
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December 2023 by David Baéz de la Rosa
Everything you are looking for for your pet in one place and at the best prices
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December 2023 by santa tejeda
Good deal
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December 2023 by Nina B.
PetSmart Store #284 Lilburn Not even a hour ago I was kinda in distress. I have 2 Dogs, boy Hurricane Hurry Brock ( Pitbull 4) and boy Oynx Black Brock (Mal-Shi 4). I love them very very much, they are my whole world. For the last 4 day I was out of Dog Food for them and I had no way of buying any. God told me to go into PetSmart and ask if maybe they had any that could help me out with. Mind you I have NEVER been thru this STRUGGLE and not be able to feed myself or my pets. I've been a member/shopper of PetSmart since they opened in 1996. Once in side, I asked 2 works if there was any dog food they could help me with. With compassion they stated no and they were sorry. As I was walking towards the door I was jokingly asked by another PetSmart employees, if I wanted to buy 100 cans of fish food. My nerves and pride spilled all out, about my worries and concerns, I just came out said, if I could afford it I surly would but @ this moment my dogs hadn't eaten in 4 days and I can't afford to buy them any food. CHERYL then said, come on I'll buy you some dog food for your babies. I was like NO you really don't have to do that. She said. come on lets go get some dog food. She then started to example to me the different dogs foods and what she use for her dogs and cats, She choose the best recommend, that she know was a GREAT DOG FOOD. Trust me She know her stuff. I walked out with two 34 pounds of Authority Chicken & Rice Dog food purchased by a angel, Cheryl. Tears started to come out. I'm always feeding veteran, seniors, and many people just from the heart. Giving whatever I can to help someone. When I saw that I was receiving what I always give was phenomenal. I want to truly send a very special warm humble THANKS SOOOOOO MUCH CHERYL @ STORE 284 (Lilburn)! She is a very nice down to earth person with a HUGE heart. CHERYL, I really appreciate you and so does Hurricane & Onyx (they ate 2 big bowls a piece Loving every bit of it). I will never forget you or what you did for us. I am very grateful. Thanks for the millionth time. #GIVE CHERYL A HUG RAISE/PROMOTION, SHE DEFINITY DESERVES IT #CHERYL IS AWESOME #GREAT CUSTOMER SERVICE #PHENOMENAL PERSONALITY Nina Brock
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November 2023 by Lok
Zero knowledge to the associate at aquarium. He has no patience to talk to customer this morning. Store as such can be rated as 4 stars but due to customer service it went down to 2
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November 2023 by J Magee
Angel the groomer did a thorough job on grooming my dog. He was very professional and followed my grooming request instructions.
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November 2023 by Emi C.
Rude manager. My dogs got sick off of a bag of science diet in which I've purchased for over 5 years. I have two large breed animals and she wouldn't even allow an exchange even when I purchased this bag of food on the same day. Disgusting. I will never be back! The manager working as of today should not work in a pet lovers industry. So so beyond disgusting.
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September 2023 by Chloe Nhan
The customer service is horrible, me and 5 other people waited in one line as none of the registers had cashiers. It's been 10 minutes and multiple workers have walked by seeing the line not bothering to check us out, wasting our time. Train your staff better