PNC Bank's Gwinnett location is praised for its outstanding customer service. After a negative experience elsewhere, one customer found the staff, particularly Mohanno and Tanya, to be very accommodating and helpful with a damaged debit card. Another customer highlighted Edgar's knowledge and ability to recommend useful accounts. Additionally, Mohanno received commendation for resolving an issue with a drive-thru ATM smoothly and with a pleasant demeanor. Overall, the branch is known for its friendly and knowledgeable staff, making banking a positive experience.
I salute James for being so kind.It's a very good bank!
January 2023
After a terrible experience at the Suwanee location. This location in Gwinnett was so accommodating to me when my debit card was damaged. I want to personally thank Mohanno and Tanya for their AMAZING customer service over the phone and inperson!!
July 2022
Had such a great experience dealing with Edgar at this branch. He was very knowledgeable and recommended accounts that I needed but didn’t know existed! Thanks so much!!
