ETC Communications is a well-regarded service provider known for its strong customer support and commitment to improving communication solutions, particularly in remote areas of North Georgia. Customers appreciate the quick response times and friendly, knowledgeable technicians who efficiently resolve issues. Many long-term clients, some with up to 19 years of loyalty, praise the exceptional service they receive, highlighting the professionalism and patience of the staff. However, there have been some concerns regarding pricing and internet speeds. Customers have expressed dissatisfaction with unexpected price increases and slow internet speeds, particularly during peak times. Despite these challenges, recent upgrades, including the introduction of fiber internet, have significantly improved service quality in some areas, leading to positive updates from users. Overall, ETC Communications is recognized for its dedication to customer satisfaction and continuous improvement in service offerings.
Phillip at Tech Support was very knowledgeable and professional. He helped me reconnect to my television and make sure that the internet connection was satisfactory. Phillip walked me through each step with satisfactory results.
May 2026
Great service as always , prompt and efficient thank you Matt
May 2026
Great place to do business, excellent customer service
