“I was extremely pleased with the service I received from Christopher and Brooke. I had put off upgrading my phone far too long because I dreaded the process, but Christopher immediately put me at ease and helped me make the right choice for me, and Brooke smoothly navigated my appointment and my follow-up needs. I was very satisfied with this store, their inventory, and their ability to quickly evaluate my needs, address my concerns, and get me upgraded.”
“I went in to see what was wrong with my speaker phone on my pixel 6 pro. The agent took the phone, blew out any dust, but to no avail. Then I realized that while I bought the phone as a Verizon customer, I had since changed to TMobile. I told him that and he continued to honestly discuss the pros and cons of each carrier, the impact my mountain home would have on service for each carrier, etc. I walked away considering all he told me and am still looking at going back to Verizon. This agent was truly a customer advocate and a great ambassador for Verizon”
“We had a security cam come loose from its location and I called to see if they could come back out and re do it. From the time I made the call, as usual, these guys were on it. Was scheduled for the next day (today) and the tech was here on perfect time. Friendly intelligent and thorough. In no time he was finished and after discussing it with me he politely was on his way.Not enough I can say about em. Fantastic team of folks. Thanks.”