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10AM - 8PM
8390 Senoia Rd Ste D, Fairburn
Electronics
“I had an exceptional in-store experience with Trey, and I can’t say enough good things about his service! From the moment I walked in, he was friendly, professional and incredibly knowledgeable. What truly set him apart was how he anticipated my needs and thought critically through every detail to make sure nothing fell through the cracks.
In a single visit, Trey successfully handled all of the following without making me feel rushed or overwhelmed:
• Updated our 3rd line name
• Set up AutoPay
• Addressed internet service issues
• Processed complimentary phone perk
• Managed the rebate/payoff
• Secured and updated account PIN
Beyond just fixing issues, Trey clearly explained his game plan for ensuring my account and billing stayed intact after the necessary adjustments—something I deeply appreciated. He was proactive, transparent and thorough, which gave me total confidence that my account was in good hands.
This was easily one of the best customer service experiences I’ve had at T-Mobile. Trey is a true asset to the team, and I would gladly recommend him to anyone who wants their issues handled correctly the first time!”
“I recently visited Metro by T-Mobile and had an amazing experience with Junaid. He was extremely helpful, professional, and made sure I understood all the available deals and promotions. Junaid went above and beyond to find the best offer for me and made the entire process quick and easy. It’s rare to see such dedicated customer service these days. If you’re looking for great service and the best offers, I highly recommend asking for Junaid at Metro by T-Mobile!”
“Vonn gave me create customer service he was fast and direct. He took his time to understand me I felt like I git person service and definitely sending my people to him. You really get to love Cadarrious/Vonn”
10AM - 6PM
2611 M.L.K. Jr Dr SW #2, Atlanta
Electronics
“My time at the store was quite nice. Brian helped me go through all of my electronics and while I might not be happy with the fact that a lot of my things were not worth much he was still able to explain to me why and left me not feeling completely hopeless. I highly recommend this store if you’re trying to sell your old electronics.”
“BOONIE was Amazing.I had an excellent experience with this customer service representative. They were professional, courteous, and attentive throughout the entire interaction. They listened carefully to my concerns, answered all of my questions clearly, and worked efficiently to resolve my issue. Their patience, knowledge, and willingness to go above and beyond made the process smooth and stress-free. Outstanding customer service like this is truly appreciated, and I would highly recommend them to anyone seeking assistance.”
10AM - 8PM
4760 Jonesboro Rd Suite D, Union City
Electronics
“I had an amazing customer service experience at T-Mobile thanks to my sales representative Aja. She helped me transfer all my data to a new device I received under warranty and made the entire process effortless. I kept changing my mind and asking tons of questions, but she remained incredibly patient, informative, and supportive the whole time. Her warm and kind attitude truly made a stressful situation so much easier.
Thank you Aja for going above and beyond—you turned what could have been a frustrating day into a great one!”
10AM - 7PM
2740 Greenbriar Pkwy SW B16, Atlanta
Electronics
“Ehab, was phenomenal. I entered the store in desperate need of a new phone. Ehab didn’t to help find the perfect at the price that was reasonable for me. He made my day, he is a great guy and and even better cricket store manager. I’ll be back to say hello and and for any services.”
“Jada was awesome and very helpful. It’s nice to see people still care and value good service. Jada makes me happy I chose metropcs. All employees should definitely work on meet Jada work and customer service ethics.”
“My experience at the store was amazing and great. Tara has great customer service and great leadership skills. Frank that’s my boy. Always there to lend a helping hand and expertise. Overall, my experience at the store was amazing 10 out of 10 would recommend to come back again.”
“the employees are the most professional people that I’ve encountered since i came to this store a yearago. They were knowledgeable of their product, got me in and out, and very informative. I also appreciate them walking me through a few things to save storage on my phone. This store is definitely the Cricket wireless heros, with Top TIER customer service!”
“Mikaiya was amazing helping me navigate iPhone issues! She was so pleasant and so tech savvy! One of the best customer service people I have ever encountered! Kudos to her!!”
“I went into the T-Mobile to ask for a copy of my phone bill the associate by the name of Alfonso not only gave me the phone bill but informed me that I was being charged for a phone that should no longer be on my account. By simply asking, accurate clear questions we were able to identify and resolve this the problem that I didn’t even know existed when I walked into the store. Alfonso was patient even waited on hold while we got in touch with a T-Mobile support to rectify the situation. Great customer service thank you very much!”
“I been shopping at Arron’s since 2024 I bought a most of my devices I need for school with then I shopped at their west waters location in Tampa they riverview location in Tampa and this Aaron’s to they have been very helpful to me and are the reason why I’m able to graduate school. Look forward to shopping with another Aaron’s in the future. Also when I was in between jobs they worked with me and help me to be able to keep my item I even was able to pay off my items early then expected with their help would definitely shop here agian”
“I'd give a 5 star! But Carrie possibly register (6) on 07/20/2024 was rude. Wasn't pleasant and she seamed like she didn't want to be at work and was beyond ready to clock off. Didn't make me feel welcomed at all.”
“I spoke with Tanisha and she had amazing customer service! I had been going in circles for months with a previous employee about billing and Tanisha took her time helping me figure everything out and even help me set up my app! The best service I’ve ever experienced with this company!”
“I was almost overcharged for a phone by the Metro on Roosevelt Hwy in the Mayfield Plaza. I left there and went to this location and was able to get the same phone for $100 less. This location is my go to store!!”
“The people who work here are so helpful and friendly... The only issue is they say they have merchandise in stock on line that is in the store....But on more than one occasion I have went to the store and said item is not able to be located anywhere including back...Even when it says in stock on there handheld devices... I do not live near a Target so it's a little frustrating..”
“I travel alot eat from different hotels. This great raising was one of the best breakfasts. The cook had it clean nicely food cooked perfectly. Her name starts with an A .So I call her Ms A
Thank you”
“The staff was very friendly and inviting. They were able to give me some good tips on games that I would like to play on various platforms. They helped this old man get proper headphones for my son. We also discussed the value in headphones in reference to (Kids that don't wk)! Ha. But I had a great experience!”
“I can definitely tell the difference in the staff they have now. I was greeted the moment I walked in the door. The cashier was very courteous and prompt. I didn't have to wait long for my order. The manager, Miss Nancy helped me fix a problem with my online pick up. everyone was very kind and willing to assist not it's just myself, but other customers as well. The cashier was greeting some people by name Which shows me an excellent level of customer service! I hadn't been here in a while but I will start coming back.”
9:30AM - 7PM
2819 Main St, East Point
Electronics
“My fiancé Clint and I were doing our last bit of holiday shopping and was able to get a phone that was COMPLETELY sold out everywhere for our son thanks to the associate, Josue, plus all the necessary bits needed. Very professional and helpful. would recommend this metropcs location.”
7:30AM - 9PM
3201 Centre Pkwy, Atlanta
Electronics
“I got everything I needed done. They didn't like go out of their way for anything that's why I put 4 stars. I don't feel like they have to. That's just how I work. ?? Chill people. Vibe”
10AM - 8PM
4720 Jonesboro Rd Ste 4, Union City
Electronics
“Very helpful!! We were traveling thru and my husbands sim card stopped working ? I had wish I had gotten her name but she did everything to get my husbands iPhone 12 working again and after getting an esim it finally worked. Very thankful for her !!”
“The more I visit this store, the more it has become my favorite shopping place. They have a great grocery section, pharmacy, eye care (optometrist and eye wear selection). They now have 7 self check out registers plus usually 2 or more manned registers and a separate service desk, away from the registers now, the is so much better than the previous set up next to the check out lines. Very customer friendly store, which has 12 pick up parking slots and also in store pick up at Customer service desk. All their employees have been very helpful and friendly to me.
.”
10AM - 7PM
2052 Campbellton Rd SW Ste B, Atlanta
Electronics
“Best metro store I've visited in a while, Sales reps are so much more helpful better than the people who were here before. Highly recommend this store to everyone. Store manager is very nice and kind”
“Service Excellence from Fushia. My iPhone screen went black while on a conference call and right before I was going to jump on a plane. I tried several things to try to fix it before heading to their store for assistance. Fushia fixed it, explained probably what happened and how to reset in the future. Although I didn't purchase from their store - she was helpful and patient. Would shop here in the future.”
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“Gwen took great care of my mother and I. We came in to exchange the phone that my mother had because she was unable to see off the screen, even though the person that sold the phone to us was not there at the time, she went the extra mile to make sure that we were taken care of. Shout out to her and please give her a raise!”