Cell Phone Stores in Fairburn, GA

“Gwen took great care of my mother and I. We came in to exchange the phone that my mother had because she was unable to see off the screen, even though the person that sold the phone to us was not there at the time, she went the extra mile to make sure that we were taken care of. Shout out to her and please give her a raise!”

“The young lady named Quita was professional, very knowledgeable and patient. She was working alone for awhile but was able to multi task and assist other customers while my phone was being programmed. She was also able to do a comparison and explain my bill. I’ll she how accurate she was when my first bill comes.”

“I had an exceptional in-store experience with Trey, and I can’t say enough good things about his service! From the moment I walked in, he was friendly, professional and incredibly knowledgeable. What truly set him apart was how he anticipated my needs and thought critically through every detail to make sure nothing fell through the cracks.

In a single visit, Trey successfully handled all of the following without making me feel rushed or overwhelmed:
• Updated our 3rd line name
• Set up AutoPay
• Addressed internet service issues
• Processed complimentary phone perk
• Managed the rebate/payoff
• Secured and updated account PIN

Beyond just fixing issues, Trey clearly explained his game plan for ensuring my account and billing stayed intact after the necessary adjustments—something I deeply appreciated. He was proactive, transparent and thorough, which gave me total confidence that my account was in good hands.

This was easily one of the best customer service experiences I’ve had at T-Mobile. Trey is a true asset to the team, and I would gladly recommend him to anyone who wants their issues handled correctly the first time!”

“Cam was very helpful and knew how to take care of everything I needed. He us always here with the attitude for being ready to help out his customers no matter how many people are in the store waiting to be helped”