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“I took in a leaking hose/well attachment for a faucet. J. Braddock not only found the right parts but proceeded to remove old parts, mount new ones AND test the new connections. You don’t get that service at a big box store! What a blessing he was to me! He didn’t have to do any of that and went over and beyond to help me. THAT is customer service. So thankful for people who still care about their customers. Thank you again!!! Shout out to Jackson who took my pictures from text and said they could help me before I came!”
“Always recieve great help when looking for something, every employee is welcoming & friendly, always great quality items for great prices, I could go on & on. One of my favorite things about the store is the Pet wash station. Every now and then they are out of drying towels, but thats probably because of how much others make use of it too”
“I am the owner. Our goal is to create a long term partnership with our customers.
Our design center offers a one stop shopping experience. We carry a wide range of flooring, cabinets, appliances, electronics, ceiling fans, lighting, etc.
Personalized experience in furnishing your home or commercial space.
We partner with customers through design, product selection, implementation/construction and on going maintenance/repair.”
“Excellent customer service! Made the dumb mistake of scanning an item twice, and didn't notice until a few days later. I explained the situation to Jada and she took care of me. Thank you!”
“This Lowe’s is awesome and only getting better everyday, not saying it’s perfect but we are sure glad they are here in Braselton. I know that this Lowe’s will be a staple in our community for many years. I hope they improve over the years and keep the customers satisfaction a top priority as that’s what makes the best companies the best IMO. I’ve rented 3 trailers, and shopped for random items and have always been very happy. It’s new and clean:)”
“I shop at Lowe's at least two to three times a week being in the general contractor
The last was at the Buford Lowe's where customer service representative Aarsh and another front deck Rep helped me with multiple large clearance items. Their knowledge and expertise along with their eagerness to help was over the top. I cannot recommend the store anymore!”
“Mike Glasper was a great help in assisting in the purchase of a registration. Delivery was awful. They brought out a refrigerator that was dented in the front and the back on Wed. I sent it back. Now I won't get it until Saturday. Ugh”
“I went to this location tonight and was very pleased with all the employees I spoke with. One kind lady(didn’t catch her name) went out of her way to get my husband and I help loading a vanity into our truck. Also needed help finding an item, it showed in stock online but the location for it was empty Mikhail and Caesar went above and beyond getting a whole pallet from the top shelf down for me. This happened right at closing as well and they still helped me. Will definitely be going back! Great employees working there.”
6AM - 10PM
4120 GA-20, Buford
Home Improvements
“Home depot, they are all the same. Every store is stocked well. Im glad I know where everything is located... no employees to help if you can't locate and item. Last night I needed a professional hand power spray bottle. I'm on Isle 1 ...the cleaning supply isle. I noticed an employee putting back returned items. I standing with my back to the spray bottles. I ask the employee what isle can I find an empty spray bottle. She tells me it's in the garden department. I explained, I don't need a bottle to mist my plants. I need a spray bottle for cleaning detergent. The employee said yes all the spray bottles are in the garden department. So I Moved to the side of the cleaning spray bottles to show her that they are in the cleaning isle. Isle 1 not in garden. Her reply was... they must have relocated them last night. Now, mind you ...the bottles have been there for 3yrs plus. My only complaint is you need more employees in all the stores. And please train them to knowledgeable in their products and location. Also , most employees could use a few classes on customer service ❗”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Good lawn mower display. Read signs on each. Narrowed my decision to 2 mowers. Went out to my car, read reviews of each. Made decision. Put mower on cart. Checked out. Loaded into car. Done. Very easy. Had a return the other day. Had receipt. Absolute best return process in all of retail. Took seconds, not minutes.”