Bank of America (with Drive-thru ATM) is a well-regarded financial institution that prioritizes the safety and convenience of its customers. The bank has implemented enhanced cleaning procedures and follows local guidelines to limit the risk of exposure, which may result in temporary modifications to their hours of operation. Customers are encouraged to check the bank's mobile app or website for the latest information on services available in their area. The Bank of America branch in Forest Park has received praise for its exceptional customer service. Renee Oxley, a Senior Banker, has been commended for her professionalism, attention to detail, and willingness to take the time to thoroughly address customer concerns. She has helped resolve complex issues, such as fraud notices, and has even identified potential vulnerabilities in a customer's financial situation that the customer was unaware of, ultimately preventing a potentially catastrophic outcome. Similarly, Daniela Guerrero has been recognized for her excellent customer service, friendly demeanor, and ability to clearly explain financial matters. Customers have expressed satisfaction with Daniela's attentive and efficient service, highlighting her dedication to ensuring her clients' needs are met. Overall, Bank of America's Forest Park branch has earned a reputation for its knowledgeable and helpful staff, who go above and beyond to assist customers with their financial needs.
Went inside to make a deposit and had a great experience. The teller was very nice and able to assist me even though I was acting like it was my first time in a bank lol. I didn’t wait long in line and was in and out under 10 minutes!
November 2025
It was nice 👌 I've noticed that over the years they have cut back on the staff that was once there. Because, the area there was outside was for the kids to get to know each other.
February 2025
Renee Oxley is one of the most polite and professional banker I have ever had a experience with.
